How do I download form into a pdf please?

  • Kym
    Asked on January 24, 2017 at 2:10 AM

    When I try to download a pdf from a created form, I only get a blank pdf.

    How do I download form into a pdf please?

  • Support_Management Jotform Support
    Replied on January 24, 2017 at 2:41 AM

    If what you're trying to do is convert your online form into a PDF, just click MY FORMS at the top > click your form to highlight it > MORE > CREATE PDF FORM.

    How do I download form into a pdf please? Image 1 Screenshot 20

    Complete guide: How-to-Create-a-PDF-Form 

    Give that a spin and if you're still getting a blank PDF, share your Form URL/ID with us so we can have a closer look.

  • Kym
    Replied on January 24, 2017 at 3:45 AM
    I have two forms that I’m playing with and both come up blank when I follow these instructions
    https://form.jotform.co/70226800240846
    https://form.jotform.co/70187634805864
    Thank you
    Kym
    ...
  • Charlie
    Replied on January 24, 2017 at 4:34 AM

    Hi Kym,

    I see you are in a guest account, I advise that you register an account to JotForm to make that you can properly use the Convert PDF feature. Registration is free and you do not need to pay anything, make sure to use the same email address when signing up. 

    You can signup using this link: https://www.jotform.com/signup. After completing the sign up process, login using your username and use the "Convert PDF Form" option again.

    Let us know if that works.

  • Kym
    Replied on January 24, 2017 at 4:45 AM
    Thank you
    I thought I had signed up.
    Kym
    ...
  • Charlie
    Replied on January 24, 2017 at 4:47 AM

    I forgot to mention, once you successfully signed up using the same email address, the forms in your guest account should automatically show up on your registered account when you log in. 

    Let us know if you encounter any problems.