What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I download form into a pdf please?

    Asked by Kym on January 24, 2017 at 02:10 AM

    When I try to download a pdf from a created form, I only get a blank pdf.

    How do I download form into a pdf please?

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    JotForm Support

    Answered by Jim_R on January 24, 2017 at 02:41 AM

    If what you're trying to do is convert your online form into a PDF, just click MY FORMS at the top > click your form to highlight it > MORE > CREATE PDF FORM.

    Complete guide: How-to-Create-a-PDF-Form 

    Give that a spin and if you're still getting a blank PDF, share your Form URL/ID with us so we can have a closer look.

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    Answered by Kym on January 24, 2017 at 03:45 AM
    I have two forms that I’m playing with and both come up blank when I follow these instructions
    https://form.jotform.co/70226800240846
    https://form.jotform.co/70187634805864
    Thank you
    Kym
    ...
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    JotForm Support

    Answered by Charlie on January 24, 2017 at 04:34 AM

    Hi Kym,

    I see you are in a guest account, I advise that you register an account to JotForm to make that you can properly use the Convert PDF feature. Registration is free and you do not need to pay anything, make sure to use the same email address when signing up. 

    You can signup using this link: https://www.jotform.com/signup. After completing the sign up process, login using your username and use the "Convert PDF Form" option again.

    Let us know if that works.

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    Answered by Kym on January 24, 2017 at 04:45 AM
    Thank you
    I thought I had signed up.
    Kym
    ...
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    JotForm Support

    Answered by Charlie on January 24, 2017 at 04:47 AM

    I forgot to mention, once you successfully signed up using the same email address, the forms in your guest account should automatically show up on your registered account when you log in. 

    Let us know if you encounter any problems.