I need to cancel my subscription

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    garzmax
    Asked on January 24, 2017 at 09:09 AM

    I do not wish to renew my membership subscription, I have tried to down grade to the free version and for some reason can't.  Please downgrade my account to the Free Version.  

     

    Thank you.

  • Profile Image
    ashwin_d
    Answered on January 24, 2017 at 10:46 AM

    Hello garzmax,

    Upon your request, I have gone ahead and cancelled your premium yearly subscription plan. YOu will not be billed again but your account will stay premium until Feb 01, 2017 for the time you have already paid. After this date, your account will automatically downgrade to free plan.

    Thank you!