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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Get Referrer Widget Has Failed

    Asked by rpalla on January 24, 2017 at 11:00 AM

    I have a form "IAAN FEEDBACK" that was corrupted by the "Get Referrer" Widget. I now have two areas at the bottom of the form that display a message, "Click to edit... Please Run the Wizard." I'm not able to see either of the sections in the form builder, where I would expect to delete them. It appears the Widget failed to completely load, leaving a link of some kind on the form. 

    Can you help me remove these erroneous objects?

    r

    Page URL:
    https://form.jotform.com/70231395883157

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    JotForm Support

    Answered by david on January 24, 2017 at 12:39 PM

    I checked your form and the Get Referrer widget looks to be properly added.  I do not see the erroneous widgets.  I can still remove it if you would like, however, everything in your current form looks to be working at this time.

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    Answered by rpalla on January 24, 2017 at 07:45 PM
    Thanks for checking. I was finally able to remove the bad one’s after several hours. I guess it was just hung for some reason.

    Thanks;
    r

    ...
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    JotForm Support

    Answered by Charlie on January 24, 2017 at 11:29 PM

    We're glad to hear that you were able to fix the issue on your end, we apologize for the inconvenience. If you are still having problems, please let us know. Thanks.