What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On my user name I spelled my name incorrectly. It is jill not as shown jil. How can I fix this?

    Asked by Jilpeters on January 24, 2017 at 11:21 AM

    I have not been able to verify my account due to that error.  My email address is correct., jill@proofreadmywork.com

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    JotForm Support

    Answered by Nik_C on January 24, 2017 at 01:01 PM

    Hello Jill,

    Your current username is Jilpeters, if I understood you correctly, you would like to change it to jillpeters?

    Please confirm for us so we can process the change.

    Thank you!

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    Answered by Jilpeters on January 24, 2017 at 01:45 PM
    Yes, thsnk you. Jillpeters is the correct user name.
    ...
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    JotForm Support

    Answered by Nik_C on January 24, 2017 at 02:30 PM

    As you requested, I changed your username to Jillpeters.

    If you have any further questions please let us know.

    Thank you!