What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I recovered form but saved version is GONE

    Asked by Christine1838 on January 24, 2017 at 11:32 AM

    I had two forms made. I selected one to delete and the wrong one is gone. i just spend a few hours on this?????

     

    Can it be recovered????

     

    Ok I found info about trash and recovered form but all my data is gone. I saved my form when I was done but it is all gone. Have to start over I guess, Does this service often not save???? What do I do to prevent this from happening????

    Page URL:
    donthaveone

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    JotForm Support

    Answered by BJoanna on January 24, 2017 at 01:29 PM

    You can check form revision history of your form to see if correct version of the form was saved at some point. 

    How to view form revision history

    If you are unable to find correct version of your form, you will have to recreate your form. Form should be saved any time you click on save button. Also there is auto save feature that is enabled by default. 

    Also please do not open Form Builder in multiple tabs or browsers, because wrong version of the form might be saved. 

    Let us know if you need further assistance.