Is there a Cache issue with Jotform?

  • asgbiasgbi
    Asked on January 24, 2017 at 11:53 AM

    Hello there,

    What I have on the form here: https://eu.jotform.com//?formID=70233753960961

    Does not get reflected here: http://www.asgbi.org/glasgow2017/exhibition-stand-application-and-contract/

    I have cleared cache several times and tried viewing via new browser but it seems it is not updating any new content. Please help.

    Emmanuel

  • David JotForm Support Manager
    Replied on January 24, 2017 at 1:32 PM

    I checked the direct link, and the embedded version, and they look the same. If it is not updating in you end, remove your form, and try another embedding method. I would recommend you using the Iframe code: 

  • David JotForm Support Manager
    Replied on January 24, 2017 at 1:33 PM

    Here is how to get the form's Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need more help.