EU: Changes to my forms are not updating

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    charlottesgroup
    Asked on January 24, 2017 at 11:53 AM

    Hello,

     

    Every time I press preview the newest version of my form does not come up.

     

    Cannot seem to view any of my updates. Can you assist?

     

    Thanks

     

     

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    John_Benson
    Answered on January 24, 2017 at 01:58 PM

    Please try using the form direct link and not the preview form. It seems like there's a delay when using the preview form on EU server. 

    I will also clear your cache form to refresh the forms from our server. Thank you.

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    ULActivities
    Answered on January 24, 2017 at 02:01 PM

    This is happening on mine as well. I did that .... did not fix the problem. 

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    John_Benson
    Answered on January 24, 2017 at 02:01 PM

    There might be a delay on our EU forms at the moment. Our back-end team is now investigating the issue. 

    We will inform you once we have any updates.