- charlottesgroupAsked on January 24, 2017 at 11:53 AM
Every time I press preview the newest version of my form does not come up.
Cannot seem to view any of my updates. Can you assist?
- JotForm SupportJohn_BensonAnswered on January 24, 2017 at 01:58 PM
Please try using the form direct link and not the preview form. It seems like there's a delay when using the preview form on EU server.
I will also clear your cache form to refresh the forms from our server. Thank you.
- ULActivitiesAnswered on January 24, 2017 at 02:01 PM
This is happening on mine as well. I did that .... did not fix the problem.
- JotForm SupportJohn_BensonAnswered on January 24, 2017 at 02:01 PM
There might be a delay on our EU forms at the moment. Our back-end team is now investigating the issue.
We will inform you once we have any updates.