Why my form is stuck on

  • Profile Image
    clamper
    Asked on January 24, 2017 at 11:59 AM

    My question is when I try to send out a test registration from our web page it wont go through. All the required fields are complete but when I hit send it just tells me to please wait. Did I miss a step?  By the way I love this form. It was easy to use and is exactly what we were looking for. As we grow we will definitely be upgrading. We cant wait to check out your other offerings once we get this glitch taken care of.

     

    Thanks

     

    Joe Welles

  • Profile Image
    Nik_C
    Answered on January 24, 2017 at 01:36 PM

    Hello Joe,

    Thank you for contacting our Support and for your nice feedback. We appreciate that!

    The problem is, from what I'm seeing, in how the form is embedded. So please try embedding your form by using the iFrame method, here is the code from your form:

    <iframe id="JotFormIFrame-70226919699168" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70226919699168" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Please let us know how it worked for you. Or if you have any further questions.

    Thank you!

  • Profile Image
    clamper
    Answered on January 24, 2017 at 02:45 PM
    😁Worked perfectly thank you so very much. Now lets see what else you folks
    have for sale!
    ...