What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is stuck on

    Asked by clamper on January 24, 2017 at 11:59 AM

    My question is when I try to send out a test registration from our web page it wont go through. All the required fields are complete but when I hit send it just tells me to please wait. Did I miss a step?  By the way I love this form. It was easy to use and is exactly what we were looking for. As we grow we will definitely be upgrading. We cant wait to check out your other offerings once we get this glitch taken care of.

     

    Thanks

     

    Joe Welles

    Page URL:
    personaldefensenv.com

    Screenshot
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    JotForm Support

    Answered by Nik_C on January 24, 2017 at 01:36 PM

    Hello Joe,

    Thank you for contacting our Support and for your nice feedback. We appreciate that!

    The problem is, from what I'm seeing, in how the form is embedded. So please try embedding your form by using the iFrame method, here is the code from your form:

    <iframe id="JotFormIFrame-70226919699168" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70226919699168" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Please let us know how it worked for you. Or if you have any further questions.

    Thank you!

  • Profile Image

    Answered by clamper on January 24, 2017 at 02:45 PM
    😁Worked perfectly thank you so very much. Now lets see what else you folks
    have for sale!
    ...