What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clear Form Cache option is not working

    Asked by Wojtek on January 24, 2017 at 12:01 PM

    Cache is not cleared, browser and jotform cache like described on this support page do not work



    This is a re-post of a comment on How to Clear Your Form Cache?

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 24, 2017 at 01:47 PM

    I have tested Clear Form Cache option on your account and it is working properly.

    Screenshot that is shown inside of that guide was taken in Mozilla Firefox and my was taken in Google Chrome. Because of that they look differently, but they have same function.

    Let us know if you need further assistance.