What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I Get An Error While Creatin A New Clone

    Asked by Fieel on January 24, 2017 at 12:46 PM



    I just created an account and my first form which is the reason why i created the account.


    Every time i try to create a new one/clone i always get this error. Nothing seems to fix it.


    This is my form:  https://form.jotformeu.com/70235383406351

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form
    Page URL:

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    Answered by Fieel on January 24, 2017 at 01:15 PM

    Now the page is completely blank 

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    Answered by Fieel on January 24, 2017 at 02:33 PM

    Hours passed and the page is still blank. And look at me, thinking i'd have a form up in 5 mins to send out to people ahah.




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    JotForm Support

    Answered by Mike on January 24, 2017 at 04:39 PM

    We are sorry for the inconveniences. The issue was caused by a delay between datacenters on our side.

    Please re-check the form now.

    If you need any further assistance, please let us know.

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    Answered by Dominique on April 03, 2017 at 12:20 PM

    HI Fieel


    I have the same problem - solution:

    delete the eu by your link. https://form.jotform.com/70235383406351


    ON my sites it is working now - i don't understand why jotform administrators doesn't know this problem !!



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    JotForm Support

    Answered by BJoanna on April 03, 2017 at 02:09 PM


    I have moved your question to separate thread and we will provide you an answer there shortly.