Why PayPal button is not showing?

  • Profile Image
    Asked on January 24, 2017 at 12:52 PM

    PayPal button wont insert on form. Neither does any other payment option.

  • Profile Image
    Answered on January 24, 2017 at 02:46 PM

    I checked both of your forms and in one (http://www.jotform.us/form/70234864681157) you have a Purchase order payment integration and in the other one, you don't have any.

    So if you can give us more information about the problem please, that would help a lot?

    We'll wait for your response.


  • Profile Image
    Answered on January 24, 2017 at 04:37 PM

    In form Visalia Runners online store if I drag and drop a payment option it will not insert on the form, it just floats to the top.

  • Profile Image
    Answered on January 24, 2017 at 10:33 PM

    I could replicate the issue and forwarding the issue to the next level.

    They will look into it an update you.

    Thanks for your patience.


  • Profile Image
    Answered on January 25, 2017 at 07:52 AM


    There was a brief timeframe with errors on the payment wizards. We've since pushed some updates to them. 

    The issue should be resolved now, could you please check your form and write if there are any problems?

    Thank you