What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please give us more information about which form is affected so we can take a closer look?
We'll wait for your response.
Yes - formID=62885231390155
"Is this a ONE time forwarding" when they click YES
I need "When do you want us to forward your mail to the ONE time address" to SHOW
But nothing shows when that condition is put.
Thank you for additional information.
I checked your form and found out the cause of the problem. The 'Yes' option is too long so apparently, it is breaking the condition. Anyhow, the solution would be to change the Yes option. I did like this for example:
As you can see I changed the Yes option and I added the Text that will act as a note. So when Yes is selected that note will be shown:
Here is my clone of your form so you can check:
Let us know how it worked!
Got it, thank you.