What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Im trying to create a form, but it keeps saying its deleted

    Asked by SueFord on January 24, 2017 at 01:16 PM

    Here is the screenshot of the error message, ive tried cloning my form & uploading my form as a template then downloading it & altering but its saying this 

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    JotForm Support

    Answered by Mike_G on January 24, 2017 at 03:15 PM

    Base on the images you posted above, I see that you are referring to this form in your account.


    I'm able to view the form and it doesn't say the form is deleted.

    Can you try to re-login from your Jotform account and check your form again, please? (logout and login from your account)

    Also, you can try to use a different browser when accessing your account/form or try to clear your current browser's data and see if that helps, too.

    If, in any case, you're still having the same issue after doing what's mentioned above, please do not hesitate to let us know and we will be glad to help you further.

    Thank you.