What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    V4 Form builder: Image Radio Button Widget not editable

    Asked by Tableaux on January 24, 2017 at 01:17 PM

    I'm using the new form editor. Things are working as expected EXCEPT when I need to edit widgets. For instance, I am using the "Image Radio Buttons" widget. I had it setup on several forms using the old editor, but now there is no way to add/edit the photos and photo titles on either "General" or "Advanced" tabs (see attached screencap). 

    If no fix for this is available now, how do I get the old editor back so I can edit this widget?

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on January 24, 2017 at 03:26 PM

    Thank you for contacting our support.

    I checked your form and I was able to replicate this issue.

    I will forward this thread to our backend team for further checking.

    We'll get back to you once it is resolved.

    Thank you for your patience.

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    JotForm Support

    Answered by Nik_C on January 25, 2017 at 07:36 AM

    This issue is now resolved. 

    Please check and let us know how it worked for you.

    Thank you for your patience.

  • Profile Image

    Answered by Rene on January 25, 2017 at 10:39 AM

    Seems to be working now. Thanks for getting on this so fast!

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    JotForm Support

    Answered by Nik_C on January 25, 2017 at 10:52 AM

    On behalf of my colleagues from the backend team, you're welcome.

    I'm glad that is working for you.

    Do not hesitate to contact us if you have any further questions.

    Thank you!