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    How to pass conditionally hidden fields to thank you and email

    Asked by Fledan on January 24, 2017 at 01:38 PM

    Part of my form contains fields that are hidden when a certain option is checked. Apparently that is what was causing my frustration that these hidden fields did not show up in emails nor thank you screen anymore. As one of these fields is an email address that is used to send notifications to, this is highly impractical. I already set the option in preferences to 'don't clear hidden fields', but that doesn't solve the problem.

    Is there a way to keep the fields (conditionally) hidden in the form, yet have the values ALWAYS passed to the email and thank you screen?

    Thank you.


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    JotForm Support

    Answered by Mike_G on January 24, 2017 at 04:17 PM

    I would like to apologize for any inconvenience, however, I can't seem to reproduce the issue you're having on my end.

    Can you help us determine the issue by giving us a bit more information and clearer details explaining on how we can reproduce the said issue, please?

    Please describe what's happening right now, what should be happening, and/or what should not be happening.

    Here's a screenshot of the Thank-you page after submitting a clone version of your form.

    And here are the emails I have received.



    We will wait for your response.

    Thank you.