- Megan NuttelmanAsked on January 24, 2017 at 01:46 PM
I have an autoresponder email set up to email me submissions when they're received. I receive attachments but I'm not receiving an attachment that combines all uploads for that submission into one file. Is that possible?Page URL:
- JotForm SupportBJoannaAnswered on January 24, 2017 at 03:59 PM
I have inspected the form you provided and I was that you have email Notification and Autoresponder email. In both of them PDF Attachment option is set to Yes. This means that both you and your user will receive PDF report of data that were submitted. All files that were uploaded to your form should be shown inside of PDF report.
If you are referring to Send Uploads as Attachment option, please note that each file that was uploaded to your form will be sent as separate attachment and it is now possible to combine them.
Feel free to contact us if you have any other questions.
- Megan NuttelmanAnswered on January 24, 2017 at 04:10 PM
I'd like to receive all uploaded files in the same file as the form. Is that possible?
- JotForm SupportKiranAnswered on January 24, 2017 at 09:28 PM
I understand that you want to merge the attached files to the submission PDF received in the email. If so, unfortunately, it is not possible to merge the uploaded files with the submission PDF. The uploaded files will be attached to the email separately. Also, please note that there is a limit of 15MB of files that can be attached to the email due to the restrictions of attachment sizes by most email service providers.
Hope this information helps!