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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Visual Multi-Select Widget unwanted sorting

    Asked by AGTech on January 24, 2017 at 03:43 PM

    When I check "Keep selected order,"  the selected order is not being kept.  This worked previously, and does not now. 

    Page URL:
    https://www.jotform.com/build/70185795534162

    Screenshot
    select sorting Multi-select visual
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    JotForm Support

    Answered by jonathan on January 24, 2017 at 08:40 PM

    There seems to be issue with the Form Builder for the Visual Multi-Select widget.

    I have forwarded a ticket to the next level support.

    For now I suggest you switch back first to V3 of the Form Builder and modify/update the widget. Save the changes, and then you can switch back again to V4

     

    I did this test using the Form Builder V3 and it has worked. When I select items from the left, they were added on the right as is without ordering.

    Ex:

     

    Let us know if the temporary workaround switch did not work for you.

    We will notify you here once we have fixed it on V4 of the Form Builder

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    JotForm Support

    Answered by TitusNdoka on February 07, 2017 at 09:00 AM

    You should be able to access the widget wizard menu now - kindly check - let us know: 

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    Answered by AGTech on February 08, 2017 at 10:45 AM
    Thanks! My survey went live last week, so I would rather not touch it while I am receiving responses (just in case!)
    ...