What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PDF Embedder: filling out a pdf form.

    Asked by AA_C on January 24, 2017 at 03:52 PM

    I am testing the ability to use PDF Embedder and fill out a pdf form (form: 70235034424950).

    It appears that embedded pdf form fields cannot be filled in. Is there a way this can be accomplished?

    Thank you.

    Robert

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 24, 2017 at 09:01 PM

    Please let me inform you that the PDF Embedder widget only displays the PDF and it is not possible to fill it. To fill out a fillable PDF form, you will need to use a PDF reader such as Adobe Acrobat.

    A workaround I can suggest would be to use the iFrame embed widget. That way if the browser supports the filling of form fields (such as Chrome) then the user can fill it up. However, the Fillable PDF will need to have a submit button, otherwise if you submit the online form but not the PDF, then the filled data on the pdf will not be seen in the submissions. With this in mind, we recommend simply using a web form for online use and fillable PDFs for offline.

    Here's a demo using the iFrame: http://form.jotform.com/70238232257957 
    Cheers.

  • Profile Image

    Answered by AA_C on January 25, 2017 at 09:06 AM

    Thanks, OK so the embedder is not the answer.

    The reason I wanted to try this is because the pdf form submit button dose not always work in browsers. I was thinking that once the form gets filled out then I could use the JotForm submit button instead.

    How is the IFrame widget different then a normal Iframe? What are the advantages?

    Thank you,

    Robert

  • Profile Image

    Answered by AA_C on January 25, 2017 at 09:38 AM

    Hi,

    I cloned your form, and deleted the PDF Embedded widget. (70244154199962)

    But I can't see the pdf file?

    Thanks 

    Robert

  • Profile Image
    JotForm Support

    Answered by olivia on January 25, 2017 at 10:53 AM

    Hi Robert,

    I have cloned the form (70244154199962) to my side and I have replicated the issue. Please have a look at the following image. It is seen that there is an error message on the console. As you noticed that the problem is about security.  

    You need to change the URL of the PDF. Please look at this image below:

    Please replace the current URL with https://www.aac.ca/fr/formulaires/_pdf/AAC_TrialappFR.pdf.

    After that, you will be able to see the PDF on the cloned form.

    If you need any other details, please feel free to let us know.

    Thank you.

  • Profile Image

    Answered by AA_C on January 25, 2017 at 04:57 PM

    Thank you works OK now.

    Robert

  • Profile Image

    Answered by AA_C on January 26, 2017 at 12:37 PM

    I'm not getting the filled out pdf file when I use the jotForm submit button even if I select send pdf as attachment.

    I get an email with a pdf file attached but there is nothing there, no form with filled in fields.

    Also the pdf submit button is not working in this environment. 

    Any ideas that might help?

    Thank you,

    Robert

  • Profile Image
    JotForm Support

    Answered by AIDAN on January 26, 2017 at 01:12 PM

    Hi Robert, I have created a new thread for your request as we try to keep each thread about a single request/question.

    You will be notified, as soon as we address it, via that new threadhttps://www.jotform.com/answers/1047624

    Thank you in advance for your understanding.