What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The form submissions are not showing up in my email

    Asked by envesalons on January 24, 2017 at 05:38 PM

    I went to my site www.envesalons.com and completed the application form for employment to try it and I am not being emailed to say a submission has been made. Can you please advise on how to move forward in correcting this problem. My email address is envesalons@gmail.com . 


    Thank You- Ilka Murray 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on January 24, 2017 at 10:58 PM

    I have checked your JotForm and see that the notification is set to receive by your account email address www.teneshiaforts@comcast.net and the form submissions are being sent to this email address without any issue.

    If you want to change the recipient email address for the notifications, you may change it in the Recipients tab by editing the notification.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.