What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have big problem

    Asked by mr,mando on June 04, 2012 at 11:20 AM

    Hello

    O brothers, I have a problem I hope to benefit, please I registered in the jotform

    established form,

    everything is And you experience a valid 100/100

    And I closed the page of the site it fails the form

    Please advise anyone who has the experience and thank you

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    Answered by pinoytech on June 04, 2012 at 11:48 AM

    Hi,

    Sorry for the inconvenience that may have caused you today. However, can you please provide us your FORM URL or website URL were you embeded your form for further assistance?

    Thank you!

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    Answered by omar on June 04, 2012 at 02:58 PM

    Of course this is my form URL


    http://www.jotform.me/guest_21554278542052/Vendetta

  • Profile Image

    Answered by omar on June 04, 2012 at 03:02 PM
  • Profile Image

    Answered by pinoytech on June 04, 2012 at 03:11 PM

    Hi,

    I've check your form and I found out that your form is suspended by our phishing detector that's the caused of your form being disabled. However, I will re-activate your account and this will work fine now.

    If you need further assistance, feel free to contact us again anytime.

    Thank you!

  • Profile Image

    Answered by omar on June 04, 2012 at 03:20 PM

    Thank you for your cooperation with me

    I have another question

    Can I chat With technical support and how do I that?

  • Profile Image

    Answered by omar on June 04, 2012 at 03:26 PM

    sorry but the form has been disabled again

    please re-activate my account again and will work fine 

     

    http://www.jotform.me/guest_21554278542052/Vendetta

  • Profile Image

    Answered by omar on June 04, 2012 at 03:36 PM

    Please help me fast

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    Answered by gori-mathew on June 04, 2012 at 04:13 PM

    Hi Omar

    Hi

    We apologize for the inconvenience, your account was suspended by our automatic phishing detector system. I have checked on it and have unsuspended it after finding no violation of our terms of service.


    You are using Guest account.Please note that guest accounts are different from registered free accounts. A user is automatically assigned a guest account if he creates a form without registering.

    Guest accounts rely on browser cookies to identify the person who created the form. Therefore, in the event that the cookie expires, access to the guest account, and the form will be lost. It can only be restored once the person registers using the exact email address used for the notification in the guest account's forms.

    To create a Free account, please follow guideline below;

    http://www.jotform.com/answers/83468-Guest-Account

    Lets know if you need further support and thanks for choosing Jotform.

  • Profile Image

    Answered by Omar on June 04, 2012 at 05:30 PM

    Thank you for help me