What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The captcha changes constantly while filling the form.

    Asked by ChrisV on January 24, 2017 at 08:40 PM

    I'm having the same issue on my customer's site. The captcha changes rapidly, constantly. If you put in a word, it'll bring up another captcha which is stable and you can type it in. Need to stop the constant cycling. My customer is getting a bit angry.


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    JotForm Support

    Answered by Chriistian on January 24, 2017 at 08:48 PM

    I checked your embedded form on Chrome, Edge and Firefox. I didn't experience the issue on Chrome and Edge, but I did encounter it when viewing the form on Firefox.

    There might be a script on the page that is causing the issue with the captcha. To resolve this, can you please try embedding the form to your website using the iFrame embed code? Here's how: Getting the form iFrame code.

    If the issue persists, please let us know