We are not receiveing email submissions

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    toptraining
    Asked on January 24, 2017 at 09:43 PM

    Our email address is on the bounce list and we are not getting any of the submissions

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    Kiran
    Answered on January 25, 2017 at 12:26 AM

    Generally, the email addresses are added to our bounce list when the emails sent are not delivered repeatedly. I have now removed the email address from the bounce list and you should be receiving email without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to assist.