Email recipient not getting notifications

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    basheerets
    Asked on January 25, 2017 at 01:14 AM

    Hi

    i create new form and i'm trying to change the recipient person but it's ignoring the changes

     

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    John_Benson
    Answered on January 25, 2017 at 01:48 AM

    Hello, you need to fill up the form manually and click the Submit button in order to receive the notification to the listed email recipients. 

    Test Email button in the notification settings will just send the data to the registered email address of the account owner. 

    Related guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope that helps. If you have any questions, please let us know. Thank you.