What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my jotform monthly subscription?

    Asked by nandita on January 25, 2017 at 05:11 AM

    How do i cancel my jotform monthly subscription for the account 'info@physique57mumbai.com'? They charge us $19 every month and i would like to stop this. We tried deactivating the free account but that did not help. Could you please help us and respond to us at varsha@lemill.in

    Page URL:
    https://form.jotform.me/63410486688465

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    JotForm Support

    Answered by amy on January 25, 2017 at 07:19 AM

    Hi, 

    Your account was scheduled to cancel at period end. As per your request, I cancelled your last subscription immediately and refund your money for the remaining days. 

    Now your account is in our free plan.

    If you need further assistance, please feel free to ask.

    Kindest Regards.