How do I cancel my jotform monthly subscription?

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    Asked on January 25, 2017 at 05:11 AM

    How do i cancel my jotform monthly subscription for the account ''? They charge us $19 every month and i would like to stop this. We tried deactivating the free account but that did not help. Could you please help us and respond to us at

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    Answered on January 25, 2017 at 07:19 AM


    Your account was scheduled to cancel at period end. As per your request, I cancelled your last subscription immediately and refund your money for the remaining days. 

    Now your account is in our free plan.

    If you need further assistance, please feel free to ask.

    Kindest Regards.