Missing html text box

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    Asked on January 25, 2017 at 05:47 AM


    I've just added a html text box to a form I created. For some reason the html text box does not show at all when I view the form.

    Am I missing something here?

    Thanks in advance.

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    Answered on January 25, 2017 at 07:45 AM

    Hello, I viewed your form https://jotform.com/62232364762959 and saw the Text Field you highlighted on your screenshot above.

    Here's how it looked like from my perspective:

    Perhaps it was a temporary issue. Can you double check on your end and if you still don't see it, please let us know so we can have another look.

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    Answered on January 25, 2017 at 07:55 AM

    Thanks Jim. It's working for me now but when I asked the question (and I checked several times) it wasn't.

  • Profile Image
    Answered on January 25, 2017 at 09:18 AM


    I guess there was a temporary glitch that caused this error. Glad to see it's working right now. 

    Please contact us again if you need any further assistance.