What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I Couldn't See The Changes I Made On My Form

    Asked by adelphi on January 25, 2017 at 05:52 AM

    attached is a screen shot of the updated form I have moved the services required up. I have also added a roll over on the additional information none of them are visible on my site. I did replace the code too.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by olivia on January 25, 2017 at 07:54 AM


    I have checked your website but I couldn't find any form in the link.

    Please share the direct link of the webpage which your form was embedded into. After that, we can compare the form (embedded form) in your website and the form (31670276164959) that you provides a screenshot of it.

    You also claim that changes on your form is not reflected in the preview. I have tried to reproduce your issue but I couldn't replicate. 

    I'll be awaiting for your reply.

    Thank you.

  • Profile Image

    Answered by adelphi on January 25, 2017 at 09:19 AM
  • Profile Image

    Answered by adelphi on January 25, 2017 at 09:21 AM

    seems it sorted itself out its working now

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 25, 2017 at 10:18 AM

    Glad to know that. Open a new thread if you need anything else, we will be glad to assist you.