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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please let us know where do you see that error?
Is it happening in Submissions page or somewhere else? Also, is it happening for multiple submissions or not?
We'll wait for your response.
It is working today. That was the job ticket in Google drive. The uploaded pdf worked, just not the ticket. Working today
Sent from my Verizon, Samsung Galaxy smartphone
Thank you for getting back to us and letting us know.
I'm glad that it is working for you now.
If you have any additional questions please let us know.