What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Field Gets Blank When Setting Up An Autoresponder

    Asked by lwright4481 on January 25, 2017 at 09:26 AM

    I cannot select an email field to send an autoresponder to the people who submit my form.

    Page URL:
    https://www.jotform.com//?formID=70190254676155

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    JotForm Support

    Answered by Nik_C on January 25, 2017 at 10:23 AM

    I reviewed your form and I wasn't able to replicate this issue.

    It might be a temporary glitch. Please test and let us know if the issue persists.

    We'll wait for your response.

    Thank you!