Why I still received a copy of an email account I had recently erased?

  • itcaribbean
    Asked on January 25, 2017 at 10:01 AM

    Hi:

    I had still receiving a copy of form's information in a email account I had recently erased. Can you explain how could this happen?

     

    Page URL: https://form.jotformz.com/itcaribbean/hojadeventa
  • Kiran Support Team Lead
    Replied on January 25, 2017 at 11:01 AM

    Do you mean to say that you are receiving the form submissions to an email address that is removed from the notifications? I have checked your JotForm and see that there are 4 notifications set on the form and some of them are set to be sent by conditions. 

    Why I still received a copy of an email account I had recently erased? Image 1 Screenshot 20

    We request you to check the email notifications set on the form and make necessary changes as required. If you need any further assistance or referring something different, please let us know. We will be happy to assist.