What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problems with Registration Form - PayPal integration

    Asked by utahgirlstackle on January 25, 2017 at 10:40 AM

    I updated a few questions on my jot form on http://www.utahgirlstacklefootball.com/registration

    Now it is not working correctly.

    This has happened before... It seems like any time I make changes to the questions on my JotForm. I have to have someone on your end reboot the system.

    Now when people fill out the form and they answer the additional questions I added...I get an email response that says Pending Payment.

    We have all of our payments processed through paypal...


    Here are the additional questions I added.

    Page URL:

  • Profile Image

    Answered by utahgirlstackle on January 25, 2017 at 11:00 AM

    Nevermind - it looks like I got it fixed.



  • Profile Image
    JotForm Support

    Answered by Nik_C on January 25, 2017 at 11:35 AM

    Thank you for getting back to us and letting us know.
    I'm glad it is working for you.

    Do let us know if you have any further questions.