What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to whitelist JotForm URLs?

    Asked by Brian Kirk  on January 25, 2017 at 10:44 AM

    Jotform was blocked by our firewall.  Simply adding jotform.com to the whitelist isn't sufficient as I've found 4 other URL in the code sent to my by user Ashley Springs.  Rather than sift through code every time she uses your site to create a page, do you have a list of URL as to where you pull images and data so I can whitelist everything?

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    JotForm Support

    Answered by Nik_C on January 25, 2017 at 11:27 AM

    Unfortunately, we are not able to provide the IP addresses since they are constantly changing. Maybe the best way to go in order to avoid these problems in future is to set SMTP email for your notifications.

    Here is the guide on how to achieve that: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If you have any additional questions please let us know.

    Thank you!