- thomasmoblyAsked on January 25, 2017 at 11:37 AM
- JotForm SupportBDAVIDAnswered on January 25, 2017 at 12:01 PM
Di you followed this guide? https://www.jotform.com/help/217-Adding-a-form-to-Shopify-Store-Frontpage
If you did, and the form is still not showing, try embedding the I Frame code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Let us know if you need more help.
- thomasmoblyAnswered on January 25, 2017 at 04:02 PM
I have tried everything I know of and still nothing. I normally use Safari so I thought that might be the issue so I tried it using Chrome. Still nothing.
- JotForm SupportBDAVIDAnswered on January 25, 2017 at 04:11 PM
Please try adding it again, and share the URL of the page where it is supposed to be embedded, so we can inspect further. Also, you may contact your Shopify support to see if there isn't any issue on their end that is preventing the HTML code from being read:
- thomasmoblyAnswered on January 25, 2017 at 04:29 PM
Thanks. I have tried using both the embed code and iFrame and still nothing. Here is the link.
- JotForm SupportBDAVIDAnswered on January 25, 2017 at 04:58 PM
Thanks for sharing the URL to the page. It looks like the Shopify page is block the script code:
Please remove your form's code again. This time try with the Iframe code again, but do not embed the script code that comes with it:
1) Get a fresh Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
2) Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:
3) Make sure to set the scrolling property to "yes", example:
Let us know if that helps.
- thomasmoblyAnswered on January 25, 2017 at 05:13 PM
Thanks! This seemed correct the issue. I do have any question concerning forms. The form I created has a payment field. If I wanted to utilize Shopify's payment options, how would I create the form?
- JotForm SupportBDAVIDAnswered on January 25, 2017 at 05:27 PM
Glad to know that. Unfortunately, we do not have an integration with Shopify payment options.
- thomasmoblyAnswered on January 25, 2017 at 05:32 PM
I understand. I didn't know if I removed that portion if there was a way to then utilize Shopify payments. Thanks for all of your help in getting my form to embed properly.
- JotForm SupportBDAVIDAnswered on January 25, 2017 at 08:40 PM
You are welcome. :-)