Trying to upgrade to $50/yr (submissions).

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    Asked on January 25, 2017 at 12:31 PM

     I entered my credit card info, but Message says "Unable to upgrade subscription." Help, please.

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    Answered on January 25, 2017 at 12:49 PM

    The account you upgraded to the $50/yr Storage plan was the account user name "RPCN", which is register with your email address "", the same used for your other account username "sroyal" which is in free status.

    Let us know if you need more help.