Trying to upgrade to $50/yr (submissions).

  • Profile Image
    sroyal
    Asked on January 25, 2017 at 12:31 PM

     I entered my credit card info, but Message says "Unable to upgrade subscription." Help, please.

  • Profile Image
    BDAVID
    Answered on January 25, 2017 at 12:49 PM

    The account you upgraded to the $50/yr Storage plan was the account user name "RPCN", which is register with your email address "sroyal1@rochester.rr.com", the same used for your other account username "sroyal" which is in free status.

    Let us know if you need more help.