I Can't Create A Prodcut Selling Form

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    Asked on January 25, 2017 at 12:49 PM

    I am ONLY able to create subscription forms. I need to be able to select the option to sell products, but I keep getting errors. I want to make I different packages for when someone wants to rent one of my Classic cars for wedding photos or film production.

    For example:

    Package A. 1 hour $200

    Package B. 2 hours $300

    Package C. 3 hours $400

    I would to able to accomplish this my selecting "Sell Products payment option." BUT all I get are errors!!!


    Help please





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    Answered on January 25, 2017 at 01:01 PM

    Hi Ryan, thank you for contacting us.

    I have cloned your form and tried to replicate the issue to no avail. I can normally add products to the "Sell products" Stripe integration that you added: https://www.jotform.com/70245587548971

    Could you please try to clear your form cache and test again? We have a guide for that here: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Another suggestion would be removing the Stripe integration and then adding one again.

    If the problem persists please get back to us so we can assist you further. Thank you.