What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Save " keeps spinning

    Asked by stormingrobots on January 25, 2017 at 01:17 PM

    Hi, I have just made quite a bit of changes in the email notification.  I saved it. Then, I attempted to get back the "MY form" page,  but the "Save on the builder screen keeps spinning. I am afraid it did not save. Please help?!


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    Answered by stormingrobots on January 25, 2017 at 01:23 PM

    Never mind.. I managed to save a copy of all the changes ...

    Yea.. the build page just hung and did not save the email notification.. Nevertheless, I managed to retrieve it.   

    Just recommendation for future user.. If you are going to make extensive modifications to the notification, save it elsewhere often as a backup. 

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    JotForm Support

    Answered by BDAVID on January 25, 2017 at 01:35 PM

    Glad to know you manage to save it. Also, you can check any edits done in the form through the Revision History tool, and recover them: https://www.jotform.com/help/294-How-to-view-form-revision-history 

    Open a new thread if you need anything else, we will be glad to assist you.