What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Completed survey not openable

    Asked by veronicatang on January 25, 2017 at 03:15 PM

    Hi there,

     

    I just finished creating my form "School Bus App Survey", however no one else except me can access the survey with the link I was provided. How do I fix this problem?

    Page URL:
    https://form.jotform.com/veronicatang/school-bus-app-survey

  • Profile Image
    JotForm Support

    Answered by KadeJM on January 25, 2017 at 03:52 PM

    Do you mean that you are trying to let people access your form at this url here https://form.jotform.com/veronicatang/school-bus-app-survey but they are unable?

    I just checked this link and it is working properly on my end.

    Are you using just the link or is it embedded somewhere?

    Or where are they accessing it from? A computer ? Mobile Device?

    Please try again and let us know if there is still any issues.