Completed survey not openable

  • veronicatang
    Asked on January 25, 2017 at 3:15 PM

    Hi there,

     

    I just finished creating my form "School Bus App Survey", however no one else except me can access the survey with the link I was provided. How do I fix this problem?

  • KadeJM
    Replied on January 25, 2017 at 3:52 PM

    Do you mean that you are trying to let people access your form at this url here https://form.jotform.com/veronicatang/school-bus-app-survey but they are unable?

    I just checked this link and it is working properly on my end.

    Are you using just the link or is it embedded somewhere?

    Or where are they accessing it from? A computer ? Mobile Device?

    Please try again and let us know if there is still any issues.

    Completed survey not openable Image 1 Screenshot 20