What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change to username

    Asked by FOPP on January 25, 2017 at 03:43 PM


    I just set up a new account. My username is johnbachner_nln. I need to change it to johnbachner_nlb

    Please help.

    Thank you!

    Nancy McKeithen

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    JotForm Support

    Answered by Jim_R on January 25, 2017 at 04:04 PM

    Hello Nancy, we can change the username for you but the request has to come from the same account that needs to be changed.

    You posted this request while logged in as FOPP.

    Just logout of JotForm, log back in as johnbachner_nln, then reply to this thread with your request so we can process it.