Why can't I see all of my completed booking forms in the inbox?

  • ashakm79
    Asked on January 25, 2017 at 8:27 PM

    My inbox shows that I have 14 submissions, and one of them is new.  However, when I scroll through all of my submissions, I only see 13 submissions.  I have refreshed my booking form page, logged out and logged back in several times and it keeps saying the same thing.  I need to make sure there is not a submission form that I haven't seen yet.

  • Kevin Support Team Lead
    Replied on January 25, 2017 at 10:17 PM

    I have re-calculated the submissions for your account and it shows now, I have also reviewed the email history and find all the submissions shown in the submissions page so this was most likely an error in the submissions counter; however, it should be fixed now. 

    Please check and let us know if you have any question.