Checklist widget not showing up on website

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    ashleysanchezphotography
    Asked on January 25, 2017 at 10:00 PM

    Hi! My checklist widget is not showing up on my website where the link is attached. On the preview at JotForms it's fine, but when i go to the application I made on my site, the checklist isn't there. Only the question "Which Social Media platforms are you active on?" is visible. Can you help?

    I've tried on multiple browsers.

    Thank you!

  • Profile Image
    jonathan
    Answered on January 25, 2017 at 10:34 PM

    I reviewed the published form https://www.jotform.us/form/70234922484153  on your website and I was able to see the issue as well.

     

    But using the form's own URL only does not have the same issue.

     

    I think the issue had to do with the form publish code.

    I suggest you try first removing now the published form on your website page. 

    And then re-publish it again, but this time using the form iframe publish code instead.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Then check again your website and see if the Checklist widget is now working on the published form.

    Let us know if issue persist.

     

  • Profile Image
    ashleysanchezphotography
    Answered on January 25, 2017 at 10:44 PM

    Hooray!! this solved the issue perfectly! Thank you for your response! :)