What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account and forms have been suspended

    Asked by TemizlikTimes on January 26, 2017 at 01:11 AM

    Error : Form not found This form is disabled.

    Why do I get this error when I create the form

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    JotForm Support

    Answered by amy on January 26, 2017 at 01:32 AM


    When I check your account, I have found that your account has been suspended by automatically. We've an automatic system which can find phishing forms by itself. However, when I check your forms, I cannot find any phishing fields in them.

    In rare cases, our system can be mistaken when the forms in different languages. I removed the ban of your account and whitelisted your forms. So, you can log in to your account and create a new form or edit your existing forms now. 

    We are so sorry for the inconvenience and thank you very much for informing us about your issue.

    If you need further assistance, please feel free to ask.

    Kindest Regards.