How to add email recipient in the email notification?

  • Profile Image
    dhammadena
    Asked on January 26, 2017 at 03:14 AM

    I did a test submission, which worked, but I did not receive an email notifying me that a submission had been received. I looked in your forum and was confused if this should be happening automatically, or if I need to set this up. Can't see a way to set it up, however. HELP!

  • Profile Image
    John_Benson
    Answered on January 26, 2017 at 03:57 AM

    I checked your forms and it has email notification but no email recipients. Please add email recipient to your notifications. Here's a guide: 

    1. Open your form and click the Emails button in the Form Builder.

    2. Click the Edit button of your notification.

    3. Go to the Recipients tab, click the +Add new email. After that, type the email address you want to receive the email notifications.

    Related guides:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications
    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope that helps. Let us know if you have any questions. Thank you.