Problems with Googlesheet updation

  • punits
    Asked on January 26, 2017 at 3:53 AM

    Hi

     

    I have this form which was linked to a google sheet. But suddenly, its not updating the data on the sheet. Kindly help me

    Google Spreadhseet link

    https://docs.google.com/spreadsheets/d/1UImtuwXh7g8Hwxo0Hg0hRsvMJoplZdxf22J4SMutvzc/

    I have already unlinked and linked to new file 3 times. 

  • Chriistian Jotform Support
    Replied on January 26, 2017 at 4:17 AM

    Hello,

    Please try to clear your browser's cache then try to re-login to your account and re-integrate (remove integration and login again) the Google Spreadsheet integration on your form and see if this will help fix the issue.

     

    Let us know if you need further assistance.
    Regards

  • blueballoonschool
    Replied on January 26, 2017 at 8:49 AM

    I am having the same issue! My form stopped updating on 12/31 :-(

     

    Jotform, Please email me at hello@blueballoonschool.com to help address this!

     

    Thanks!
    Rachel

  • Chriistian Jotform Support
    Replied on January 26, 2017 at 9:02 AM

    Hi @blueballoonschool,

    To better assist you, I have moved your concern on a separate thread. You can check the thread here: https://www.jotform.com/answers/1047243. We will attend to your concern on the thread created accordingly.

     

    If you have any other question, please feel free to contact us again by creating a new thread.
    Regards.