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avlformAsked on January 26, 2017 at 4:29 AM
I am having problems getting mail from Jotform. My account is avlform .
It stopped 1-2 weeks ago.
Best regards
Tommy Jensen
Page URL: https://form.jotform.com/52393173041954 -
Özlem JotForm DeveloperReplied on January 26, 2017 at 5:50 AM
Hi Tommy,
I have checked the notification email address in your form 52393173041954.
It was bouncing and I removed it form the bounce list. Please have look at the following images:
After that, I sent you a test submission.
You can also control your email addresses was bouncing or not. Please have a look at the following guides:
How-to-Remove-Your-Email-Address-from-Bounce-List
How-to-Prevent-Email-Bouncing-Related-Issues
If you need any other details, please feel free to let us know.
Thank you.