What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change reply to email for autoresponder emails?

    Asked by bimboo on January 26, 2017 at 05:37 AM

    Good morning, I have a question and I hope you can help me.

    When a form is used on the site, the user receives a confirmation email, configurable in the JotForm panel. Okay. But if the user responds to this email, even if they select the sender noreply@jotform.com, the JotForm account administrators who receive the "replies from the answers".

    My question is whether there is any way to change the email that will receive this response in general or form per form.


    THank you very much.

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    JotForm Support

    Answered by Nik_C on January 26, 2017 at 06:02 AM

    Good morning and thank you for contacting our Support.

    What would you like to do is to set reply-to email address for Autoresponders that your clients receive?

    You can achieve that in Autoresponder settings:

    Reply-to Email is the address that will appear when your customers click reply in the email they received.

    If you have any additional questions please let us know.

    Thank you!