How to change reply to email for autoresponder emails?

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    Asked on January 26, 2017 at 05:37 AM

    Good morning, I have a question and I hope you can help me.

    When a form is used on the site, the user receives a confirmation email, configurable in the JotForm panel. Okay. But if the user responds to this email, even if they select the sender, the JotForm account administrators who receive the "replies from the answers".

    My question is whether there is any way to change the email that will receive this response in general or form per form.


    THank you very much.

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    Answered on January 26, 2017 at 06:02 AM

    Good morning and thank you for contacting our Support.

    What would you like to do is to set reply-to email address for Autoresponders that your clients receive?

    You can achieve that in Autoresponder settings:

    Reply-to Email is the address that will appear when your customers click reply in the email they received.

    If you have any additional questions please let us know.

    Thank you!