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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The pdf form is not fillable on iPad

    Asked by Blaksis on January 26, 2017 at 07:57 AM

    I tried to save a form I am preparing to test it but when I open it on the iPad it seems to be not fillable at all while on the PC it is working fine. Is this normal?

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    JotForm Support

    Answered by candy on January 26, 2017 at 09:06 AM


    In order to fulfill and submit the PDF form, you need to use Adobe tools such as Acrobat Reader as you can see the screenshot below:

    If you download Acrobat Reader to your iPad, probably, the issue will be fixed. You can find the acrobat reader for iPad at the following link: https://itunes.apple.com/us/app/adobe-acrobat-reader-annotate/id469337564?mt=8 

    If you need further clarification, please let us know.

    Thank you.

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    Answered by Blaksis on January 27, 2017 at 05:42 AM

    Thank you so much for the prompt replies. I will check if that will solve the problem.