Unable to display JotForm on Shopify Launch Theme

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    Asked on January 26, 2017 at 10:04 AM


    My name is Priya Dubal. I am trying to use JotForms in my Shopify Launch theme. But the form does not get render over there. I have embeded the below code in my shopify page.

    <script type="text/javascript" src="https://form.jotform.com/jsform/61096155083152"></script>

    The same form works fine with other Shopify Themes like Debut.

    Can you please help how can I make the JotForm work with Launch Theme.

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    Answered on January 26, 2017 at 11:03 AM

    Please remove your form's code. This time try with the Iframe code, but do not embed the script code that comes with it: 

    1) Get a fresh Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    2) Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    3) Make sure to set the scrolling property to "yes", example:

    Let us know if that helps.