What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to display JotForm on Shopify Launch Theme

    Asked by PriyaDubal on January 26, 2017 at 10:04 AM


    My name is Priya Dubal. I am trying to use JotForms in my Shopify Launch theme. But the form does not get render over there. I have embeded the below code in my shopify page.

    <script type="text/javascript" src="https://form.jotform.com/jsform/61096155083152"></script>

    The same form works fine with other Shopify Themes like Debut.

    Can you please help how can I make the JotForm work with Launch Theme.

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 26, 2017 at 11:03 AM

    Please remove your form's code. This time try with the Iframe code, but do not embed the script code that comes with it: 

    1) Get a fresh Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    2) Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    3) Make sure to set the scrolling property to "yes", example:

    Let us know if that helps.