Stuck on 'please wait' after clicking on Submit button

  • user_5f557d4c8b64a2fa5e0c3314b
    Asked on January 26, 2017 at 10:57 AM

    Once the form is filled in and you are waiting to go to check out it gets stuck with message saying 'please wait'

  • Kiran Support Team Lead
    Replied on January 26, 2017 at 11:48 AM

    I have tried submitting your JotForm https://www.jotform.com/70132874599971 and see that it is redirected to PayPal without any issue.

    Stuck on please wait after clicking on Submit button Image 1 Screenshot 20

    Are you referring to a different form? Please let us know if the form is embedded on any of your web pages and experiencing the issue. If so, please provide us with the webpage URL where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thank you!