What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stuck on 'please wait' after clicking on Submit button

    Asked by user_5f557d4c8b64a2fa5e0c3314b on January 26, 2017 at 10:57 AM

    Once the form is filled in and you are waiting to go to check out it gets stuck with message saying 'please wait'

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    JotForm Support

    Answered by Kiran on January 26, 2017 at 11:48 AM

    I have tried submitting your JotForm https://www.jotform.com/70132874599971 and see that it is redirected to PayPal without any issue.

    Are you referring to a different form? Please let us know if the form is embedded on any of your web pages and experiencing the issue. If so, please provide us with the webpage URL where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thank you!