What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Show My Account Is Over The Limit

    Asked by Toyopar on January 26, 2017 at 11:21 AM


    My form shows it is over the limit, but I have used only 105 out of 165 submissions.


    Page URL:

  • Profile Image

    Answered by Boris on January 26, 2017 at 12:13 PM

    Thank you for letting us know, I see that you have used up only 105 submissions, out of 165 that is allowed for your account.

    I have just manually reactivated your account, and your forms should be working fine again.

    However, should you experience any further issues, please do let us know and we'll gladly forward it to our developers for closer inspection. Cheers!