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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Show My Account Is Over The Limit

    Asked by Toyopar on January 26, 2017 at 11:21 AM

    Hello, 

    My form shows it is over the limit, but I have used only 105 out of 165 submissions.

    https://form.jotformz.com/62113569135655

    Page URL:
    https://form.jotformz.com/62113569135655

  • Profile Image

    Answered by Boris on January 26, 2017 at 12:13 PM

    Thank you for letting us know, I see that you have used up only 105 submissions, out of 165 that is allowed for your account.

    I have just manually reactivated your account, and your forms should be working fine again.

    However, should you experience any further issues, please do let us know and we'll gladly forward it to our developers for closer inspection. Cheers!