What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Applications are no longer being sent to our email

    Asked by peakbhs on January 26, 2017 at 01:34 PM

    Hello. My company has an application that is used from your site embedded into our website, but we are not getting the emails anymore. Can you please help with this. 



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    JotForm Support

    Answered by david on January 26, 2017 at 02:03 PM

    The form looks to be setup correctly, the issue may be with the embedded form.  Try replacing your current embed code with your forms iFrame code:


    I have seen issues caused by plugin oEmbed forms that are remedied by switching to the iframe code.

    If that does not work, let us know and we will have another look.