What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I Loose Background Colour When Cloning The Form

    Asked by krobinson5 on January 26, 2017 at 02:25 PM

    When I clone a form, why do I loose background colours? When I add a field to a cloned form, it isn't showing up when I view the preview but is saved.

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    JotForm Support

    Answered by Kevin_G on January 26, 2017 at 03:24 PM

    I have cloned your form and found that it was cloned properly, the background color and all styles are the same as the original one, I have also added a text box and it worked too, the field shows in the form builder and preview too. 

    You can check my cloned form here: https://form.jotform.com/70255833142956 

    I cloned this form from your account http://www.jotform.us/form/70255133598156 

    I have also cleared your forms cache, could you please try cloning the form again? 

    It should be cloned exactly as the original too, but if it still does not work, please provide us the form ID or name, we  will be glad to take other look to your account.